Shipments can go wrong; things happen. Every day, 1.7 million packages are lost or stolen in the US. This could be because of shipping mistakes, porch pirates, or dishonest couriers.

You can take steps to prevent this, but you need to plan ahead, and it might cost money. One popular method is requiring a signature upon delivery. However, this can be inconvenient for customers who then need to be home to accept their packages.

Shopify doesn't have a standard way for you to handle these choices. It's important to offer options because different customers want different things. Some might prefer the assurance of delivery, even if it costs more or needs them to be home.

When you use a third-party shipping service, it's not your fault if something goes wrong. But if a customer doesn’t receive their package, they might ask their bank for a chargeback instead of contacting you. This means you pay for extra costs, lose the sale, and might even get a fee. Over time, this can hurt your store’s reputation.

• Customers who opt-in are less worried about delivery issues because their shipment is insured. You get money to cover potential problems.
• Those who decline are less likely to ask for a chargeback.
• Those who have run into problems will come to you, the insurer. It's not perfect, but it gives you a chance to fix things.
• Unlike other solutions, you retain full control over choosing the parameters of fulfillment.
• It almost costs nothing. Set the option price at $2, and you'll earn back what you spent with just one order.

This is a Shopify Embedded App. No need to register with other services. You manage everything from the Shopify admin panel where you run your store.

It’s available on the Shopify App Store, which means it meets high standards for quality and safety.